Introducing NTS Priority+: A Smarter Way to Manage Commercial Property Maintenance

NTS Priority+ a new way to manage commercial maintenance and repairs — NTS Priority+: A new way to manage your repairs and maintenance needs.

Priority Response. Proactive Maintenance. Complete Peace of Mind.

For many businesses, property maintenance is something that only receives attention when something goes wrong. A leaking pipe, damaged door, broken fixture or unexpected repair can quickly become a disruption to operations, customer experience and staff productivity.

At Northern Trade Solutions, we work with commercial property owners, hotels, property management companies and organisations across Lancashire and the North West. One of the most common frustrations we hear is the difficulty of finding reliable contractors when issues arise.

That's why we're excited to introduce NTS Priority+ – our new commercial maintenance membership designed to provide businesses with priority access to professional maintenance support, proactive property management and exclusive member benefits.

Why We Created NTS Priority+

Traditional maintenance often works on a reactive basis. A problem occurs, contractors are contacted and quotations are requested. This process can be time-consuming, frustrating and expensive, particularly when dealing with urgent repairs.

We wanted to create a solution that provides businesses with a more reliable and proactive approach.

NTS Priority+ has been designed to help organisations:

Reduce maintenance-related disruptions
Improve response times for repairs
Simplify contractor management
Plan ahead for future maintenance requirements
Access professional support when they need it most

Rather than viewing maintenance as a series of isolated repairs, Priority+ creates an ongoing partnership between your business and our team.

What Is NTS Priority+?

NTS Priority+ is a commercial maintenance membership that gives businesses access to a range of benefits designed to make property maintenance easier, faster and more cost-effective.

Members receive:

Priority Response

When maintenance issues arise, Priority+ members benefit from priority call handling and faster response times for reactive maintenance issues.

Whether it's a plumbing issue, damaged building fabric, a faulty door or a general repair requirement, our team is ready to assist.

Dedicated Account Management

Every Priority+ member has a dedicated account manager who understands their properties and maintenance requirements.

This provides a single point of contact for:

Maintenance enquiries
Repair requests
Project coordination
Quotations
Planned works

No more chasing multiple contractors or repeating the same information to different suppliers.

Annual Property Health Checks

One of the most valuable aspects of Priority+ is our proactive approach to maintenance.

Members receive a property maintenance review designed to identify potential issues before they become costly repairs.

This helps businesses budget more effectively while protecting the condition and value of their assets.

Included Repair Credits

Every Priority+ plan includes Repair Credits that can be redeemed against minor maintenance and repair works.

One Repair Credit equals one hour of labour and can be used for a variety of maintenance tasks, helping businesses deal with everyday repairs quickly and conveniently.

From minor joinery repairs to general maintenance tasks, Repair Credits provide practical value from day one.

Discounted Maintenance Services

Priority+ members also receive access to discounted rates on selected maintenance and refurbishment works, providing additional savings throughout the year.

Designed for Hotels, Property Managers and Commercial Property Owners

While Priority+ can benefit a wide range of organisations, it has been specifically designed with commercial property operators in mind.

Hotels

Guest satisfaction often depends on the condition of your property.

Maintenance issues can result in complaints, negative reviews and lost revenue. Priority+ helps hotel operators maintain high standards while ensuring support is available when needed.

Property Management Companies

Managing multiple contractors across multiple properties can be challenging.

Priority+ provides property managers with a dependable maintenance partner capable of supporting reactive repairs, void property works and planned maintenance projects.

Commercial Property Owners

Protecting property assets requires more than simply responding to repairs.

Priority+ supports a proactive maintenance strategy designed to reduce risk, control costs and maintain property standards.

More Than a Contractor

At Northern Trade Solutions, we believe maintenance should be about more than simply fixing problems.

It should provide confidence, reliability and peace of mind.

NTS Priority+ has been developed to give businesses access to a dedicated maintenance partner who understands their properties, responds quickly when issues arise and helps protect their assets for the future.

Whether you operate a hotel, manage a portfolio of properties or oversee commercial premises, NTS Priority+ provides a smarter way to manage maintenance.